Privacy Notice

What you need to know

Any information we collect and store about your visits to our website

This information includes:

    • Where you visit within our Online shop and where you came from (i.e Search Engine).
    • Your Contact details to process orders and to provide you with a superior shopping experience.
    • Your IP address and pages visited whilst on our site.
    • We also use Google Analytics Reporting Tools, Facebook Pixel and Hotjar Heat mapping tracking tools.

We keep track of the pages visited within our website in order to determine which areas of the website are proving most valuable and improve the services we offer to you.

Information we collect about you will not be disclosed to any other party in a form that will identify you, except in the following specific circumstances.

When you seek to pay by credit card, Real-time [256Bit Go Daddy certificate] SSL Secure Credit Card Transaction processing via Direct Payment Solutions (DPS) NZ servers will process your credit card details. Click here to read Direct Payment Solutions Privacy Policy. [NB: Experience New Zealand doesn’t keep a record of your credit card details.]

Information held by Experience New Zealand

Information held about any individual by Experience New Zealand, that is not maintained by you, can be viewed in accordance with the Companies Act 1993 and the Privacy Act 1993.

Registered Member

When you become a registered member of this website, personal information will be collected from you. This information is collected for two purposes. Firstly, for the management of your account with us. Secondly, for statistical purposes in determining the usage of this website.

If you do not provide the information requested when you attempt to register, you cannot become a registered user of this website. You may correct any errors in the information you have provided at any time.